Payment Errors Codes
This page displays the list of error codes associated with payment processing. These error codes are returned in the "paymentErrors" array within the invoice details in case of payment failure. Each code corresponds to a specific reason for the unsuccessful transaction, aiding in quick identification and resolution of payment issues.
Code | Title | Description |
---|---|---|
01 | Refer To Card Issuer | The issuer refuses the transaction |
03 | Invalid Merchant Number | This error indicates that the entered details are incorrect or your merchant facility is non-functional |
04 | Pick Up Card | The transaction is declined by the issuing bank that requested to retain the card as it could be reported as lost or stolen |
05 | Do not honour | The issuing bank is unwilling to accept the transaction |
06 | Error | Error |
12 | Invalid Transaction | An error occurred while processing the card |
13 | Invalid Amount | Invalid amount |
14 | Invalid Card Number | The card issuing bank has declined the transaction because of an incorrectly entered credit card number or a number that doesn't exist |
15 | No Issuer | The customer's card issuer doesn't exist |
22 | Suspected Malfunction | The issuing bank is not responding during the transaction |
30 | Format Error | Format error |
31 | Bank Not Supported By Switch | The customer's bank has declined the transaction because it doesn't allow using the card for mail/telephone, fax, email, or internet orders |
34 | Suspected Fraud, Retain Card | The transaction is declined by the issuing bank as there is suspected fraud on this credit card number |
37 | Contact Acquirer Security Department | The customer's card issuer has declined the transaction and requested to retain your customer's card |
41 | Lost Card | The issuing bank has declined the transaction as the owner of the card reported it as lost or stolen |
42 | No Universal Account | The issuing bank declines the transaction as the account type is not valid for this card number |
43 | Stolen Card | The issuing bank has declined the transaction as the credit card owner has reported this card as stolen |
49 | The Card Was Declined | The customer's card issuer has declined the transaction as the credit card is not enabled for online transactions |
51 | Insufficient Funds | The transaction is denied by the issuing bank as there are not enough funds in the associated bank account to complete this payment, or the transaction will put the customer's credit card over the limit |
54 | Expired Card | The card is expired and no longer valid to use |
56 | No Card Record | The issuer declines the transaction, as the credit card number does not exist |
57 | Function Not Permitted To Cardholder | The issuing bank has declined the transaction as this card cannot be used for this type of transaction |
58 | Function Not Permitted To Terminal | The code appears when the card cannot be used for this type of transaction or when the merchant processing account is not correctly configured |
59 | Suspected Fraud | The issuer declined the transaction because it appeared fraudulent |
61 | Withdrawal Limit Exceeded | The issuer has declined the transaction because it will exceed the customer's card limit |
62 | Restricted Card | The card is invalid in a specific region or country, or the customer tried to pay online with a card that does not support your online payments |
67 | Capture Card | The issuing bank declined the transaction because the card is suspected to be counterfeit |
91 | Card Issuer Unavailable | There was a problem contacting the issuing bank to authorize the transaction |
92 | Unable To Route Transaction | The customer's card can't be found for routing, and the code is mainly used for a test credit card number. |
Updated 6 months ago